Adopting a Customer-First Approach in Insurance: Strategies for Developing User-Friendly Digital Portals

Discover how to transform your insurance customer portals with our white paper, “The Top 7 Rules of Customer Portals in Insurance.” This guide covers essential steps for building effective self-service portals, including engaging stakeholders, adopting a customer-first approach, implementing omnichannel strategies, creating a functional roadmap, ensuring compliance, securing change management buy-in, and embracing iterative development. Download now to gain practical insights and strategies for designing portals that meet modern expectations and enhance operational efficiency.