{"id":40154,"date":"2024-03-01T14:51:31","date_gmt":"2024-03-01T14:51:31","guid":{"rendered":"https:\/\/veriday1dev.wpenginepowered.com\/?post_type=resources&#038;p=40154"},"modified":"2024-07-04T18:18:37","modified_gmt":"2024-07-04T18:18:37","slug":"white-paper-the-top-7-rules-of-customer-portals-in-insurance","status":"publish","type":"resources","link":"https:\/\/resources.veriday.com\/?resources=white-paper-the-top-7-rules-of-customer-portals-in-insurance","title":{"rendered":"The Top 7 Rules of Customer Portals in Insurance"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Adopting a Customer-First Approach in Insurance: Strategies for Developing User-Friendly Digital Portals<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Discover how to transform your insurance customer portals with our white paper, &#8220;The Top 7 Rules of Customer Portals in Insurance.&#8221; This guide covers essential steps for building effective self-service portals, including engaging stakeholders, adopting a customer-first approach, implementing omnichannel strategies, creating a functional roadmap, ensuring compliance, securing change management buy-in, and embracing iterative development. 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