{"id":41026,"date":"2024-03-01T14:40:00","date_gmt":"2024-03-01T14:40:00","guid":{"rendered":"https:\/\/resources.veriday.com\/?post_type=resources&p=41026"},"modified":"2024-12-04T07:02:46","modified_gmt":"2024-12-04T07:02:46","slug":"white-paper-automation-excellence-essentials-in-2025","status":"publish","type":"resources","link":"https:\/\/resources.veriday.com\/?resources=white-paper-automation-excellence-essentials-in-2025","title":{"rendered":"Automation ExcellenceEssentials in 2025"},"content":{"rendered":"

A Playbook for Utility Organizations<\/h2>\n\n\n

Think about the last time a frustrated customer called your utility company with a question about their bill or to report an outage. Chances are, the agent handling that call had to navigate multiple systems, toggling through screens to access scattered data. For many in the utility sector, these scenarios are all too familiar, causing delays, customer frustration, and rising operational costs<\/p>\n","protected":false},"featured_media":41022,"template":"","meta":{"_acf_changed":false},"categories":[25],"asset-type":[6],"industry":[7],"class_list":["post-41026","resources","type-resources","status-publish","has-post-thumbnail","hentry","category-white-paper","asset-type-white-paper","industry-technology"],"acf":[],"yoast_head":"\nAutomation ExcellenceEssentials in 2025 - Veriday Content Library<\/title>\n<meta name=\"description\" content=\"Think about the last time a frustrated customer calledyour utility company with a question about their bill orto report an outage.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automation ExcellenceEssentials in 2025 - 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